Complete Guide To Singapore Airlines WiFi 2023 | SINGAPORE WiFi

Last Updated on August 11, 2023 by AirwaysWiFiGuide Team

Singapore Airlines or simply SIA is the flag carrier airline in Singapore. In 1947 the airline was founded as Malayan Airways then in 1972 Commenced as Singapore Airlines. The airline has been ranked as the world’s best airline four times by Skytrax.

In 2019 it was nominated as the best cleanest airlines & Best airline cabin crew. The airline uses Changi Airport as its main hub & daily serves 137 destinations in 32 countries around the world.

Also, it has a total of 146 passenger aircraft among these mostly used aircraft are Airbus A350-900(51), Boeing 777-300ER(26), Airbus A380-800(17), Boeing 787-10(15) etc.

Singapore airlines inflight wifi service provided by Panasonic & SITAONAIR. Wifi service is available in the following aircraft.

Aircrafts NameWifi Provider
Airbus A350 (ULR)Panasonic
Airbus A350(Regional)SITAONAIR
Boeing 777-300ERMixed
Boeing 787-10Panasonic
Singapore Airlines

Quick Overview – Singapore Airlines

Airlines NameSingapore Airlines
Founded1947 (Malayan Airlines)
HeadquartersAirline House, 25 Airline Road, Singapore 819829
HubsSingapore Changi Airport
Aircraft size146
Boeing71 in service
Airbus75 in service
AllianceStar Alliance

Singapore Airlines WiFi Plans & Costs

If you want to enjoy the fastest wifi service then you can buy a plan that suits you most. Singapore airlines offer four different types of wifi plans for its inflight passengers.

These include time-based and data-based plans. Note that: You can not use the purchased wifi plan for one route to another.

For example, if you purchase wifi for Singapore to Tokyo route then you can not use it for the flight from Tokyo to Los Angeles route.

PlanServiceData AmountPrice($)
Chat(2 hours): Cannot be pausedText only messaging on different chat apps(WhatsApp, WeChat, Line, Viber, Messenger, InstaChat, iMessenger etc).30 MB3.99
ProSending & receiving emails, Web browsing.100 MB9.99
PremiumSuitable for work200 MB15.99
Surf(3 hours): Cannot be pausedStaying connected, web browsing 15.99

Do Note That These wifi plan prices can be changed from time to time. So, look for the latest wifi plans & promotions.

Complimentary WiFi Service

Along with paid plans, Singapore airlines provides complementary wifi service to some selected passengers. These are as follows:

Passenger Type PPSKF memberNon-KF member
Suites / First Class           Unlimited Wi-Fi
Business Class                100MB (text messaging on Apps & web surfing)
Premium Economy / Economy Class100MB (text messaging on Apps & web surfing)2-hour chat session Suitable for text messaging On AppsNot applicable Inflight 2 hours chat (Join Krisflyer member)

Note: Messaging apps include: WhatsApp, WeChat, Line, Viber, Facebook messenger, iMessage and InstaChat etc. In the inflight portal you will get the full list.

How To Connect Singapore Airlines Wifi?

  • At first enable your device wifi network.
  • Then choose wifi SSID “KrisWorld” from network options.
  • Launch your browser & visit
  • Choose your wifi plan & confirm purchase.

Support Centre & Contact Information

Panasonic – wifi
Customer Service1-800-742-3333

Inflight Data Roaming At Singapore Airlines

If your sim operator has roaming agreements with OnAir & Aeromobile then you can use inflight mobile data. Mobile data roaming will be charged as per your mobile operator & will be added to your mobile phone bill. To connect:

1. First turn off the flight mode & enable roaming then connect to OnAir or Aeromobile network.

2. Wait to receive a welcome SMS that will notify you that your service is available.

3. You are connected now and can send & receive texts, emails & browse on the web.

Note that: If you are a customer of Singtel or Starhub then you can enjoy unlimited data roaming at the following rate:

1. Singtel (29 SGD for 24 hours)

2. StarHub, M1(25 SGD per a day: time reset daily 00:00 hours of Singapore time which is GMT+8).

Mobile Charging Facility

Singapore airlines provide an inflight mobile charging facility to some of its aircraft. Boeing 777-200 & 200-ER have USB charging ports in first-class & Business class.

Also, Airbus A380 has USB charging ports in all classes. Airbus A350 & 777 have USB charging facilities in business classes. A350, A380 & 787 have a USB port in each seat in all classes.


Do You Get Free Wi-Fi On Singapore Airlines?

Yes, complimentary wifi service is available for passengers of First class, Business class & Premium Economy or Economy Class.

How Fast Is Singapore Airlines WiFi?

Usually download speed is 10 Mbps depending on the number of users, location etc.

Can I Make Phone Calls In The Air?

You can not use your phone to voice calls. However, you can make a call by using the ‘In-seat Telephone’ available in the airline.

Can I Use My Purchased Wifi Plan On different Flights?

No. You can use your complimentary & all-paid plans for only one flight.

Who Is Singapore Airlines Wifi Provider?

SITAONAIR & Panasonic.

Social Pages:

Singapore Airlines Headquarters Location Map