A Complete Guide To Connect Japan Airlines WiFi 2023

Last Updated on August 11, 2023 by AirwaysWiFiGuide Team

Japan Airlines Co. Ltd or JAL is a flag carrier & international airline based in Japan. Its headquarters is located in Shinagawa, Tokyo, Japan.

The airline was founded on 1 August 1951 as Japan Air Lines. However, it commenced its operations on 25 October 1951 & became Japan’s national airline in 1953. This airline serves 60 domestic destinations & 39 international destinations.

International destinations cover Asia, the Americas, Europe & Oceania. The airline uses Narita International Airport, Haneda Airport, Kansai International Airport & Itami Airport as its main hubs. Monthly it serves over 26000 domestic flights & 4500 international flights.

As of July 2021, the airlines have a total of 156 aircraft in service. For its passengers, Japan Airlines provide inflight wifi service provided by T-Mobile & Panasonic Avionics.

Japan Airlines

Japan Airlines (JAL) At A Glance

NameJapan Airlines
Founded1 August 1951
Commenced operations25 October 1951
HeadquartersShinagawa, Tokyo
Main hubsNarita International Airport, Haneda Airport, Kansai International Airport & Itami Airport
Focus citiesFukuoka Airport, Naha Airport, Chubu Centrair International Airport & New Chitose Airport
Total aircraft in service156 (as of July 2021)
Total destinations99
Frequent-flyer program     JAL Mileage Bank & JAL Global Club

Japan Airlines (JAL) WiFi Cost 

PlansCostFor JALCARD Holders
1-hour plan$10.15$9.15
3-hour plan$14.40$12.95

Do note that the above wifi plans have no data limits but rather time limits. Since your first login, the duration of your purchased plan will start counting.

Related Read: Cathay Pacific WiFi

How To Connect JAL WiFi?

1. At first turned ON airplane mode on your smartphone and tablet PC.

2. Now turn on WiFi mode on your smartphone or tablet & PC and select wifi SSID name “Japan Airlines” from the wireless network list & connect.

3. Launch your browser & it will automatically show the WiFi portal page. However, if the page does not open automatically then please visit JAL WiFi.

4. Follow the given instruction & proceed with your confirmation payment.

For more information about wifi connection read this pdf file.

Support Center For WiFi

For any information about wifi please call +1-213-221-6130 (International call rate applicable) or 0120-959-033(Toll-free call only in Japan).

Or email to: jal-wifi@panasonic.aero


Do Flights To Japan Have Wi-Fi?

Yes, JAL’s all classes passengers(first class, business class, premium economy class & economy class) can enjoy inflight complimentary wifi service.

Is The Japan Airlines WiFi Free?

No, you will have to purchase a wifi plan for inflight connectivity.

How Do I Know I Am Travelling In A WiFi Enabled Aircraft?

In all wifi-enabled aircraft, you will find seatback instructions cards for wifi connecting. Also, check whether any WiFi mark is available in your Flights schedule column.

How Secure Is The Japan Airlines Inflight Internet Service?

Japan airlines provide the same security to their inflight wifi service as you get in any ordinary access point. However, it is recommended that you should use an appropriate firewall, anti-virus etc on your devices.

Can I Borrow WiFi Enabled Device Onboard?

No. Japan Airlines does not provide such a service.

What Kind Of Devices Do I Need To Use Japan Airlines Inflight WiFi Service?

You must have smartphones, laptops or tablets to use inflight wifi service. Also, these devices must have the following applications: Google Chrome, Safari, Internet Explorer, and Mozilla Firefox.

Can I Use My Phone For Voice Calls?

No. They don’t allow inflight voice communication by using cell phones.

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