A Complete Guide To United Airlines WiFi | United WiFi

Last Updated on February 5, 2024 by AirwaysWiFiGuide Team

United Airlines(UA) is one of the largest American airlines that operate daily more than 4500 flights. They provide service to 210 domestic destinations of the USA and 120 international destinations of Americas, Aisa, Africa, Europe, Oceania etc.

Founded in 1926, United Airlines is the founding member of the Star Alliance. The airline operates its regional flights under the brand name United Express.

United uses eight hubs to operate its flights. These are O’Hare International Airport, Denver International Airport, Antonio B. Won Pat International Airport, George Bush Intercontinental Airport, Los Angeles International Airport, Newark Liberty International Airport, San Francisco International Airport, Dulles International Airport. Among these O’Hare International Airport of Chicago is the largest hub in terms of no of departures and passengers carried.

As a renowned air transportation service provider of the world, United Airlines use four different Wi-Fi service provider to make sure uninterrupted service for its passengers.

For your understanding and convenience in the below table, we have provided some basic information about United Airlines.

United Airlines – Profile Overview

Airlines NameUnited Airlines (UA)
Founded6 April 1926
Commenced Operations28 March 1931
HeadquarterWillis Tower, Chicago, Illinois, United States
Parent CompanyUnited Airlines Holdings
Address233 S Wacker Dr, Chicago, IL 60606, United States
CountryUnited States of America
Main HubO’Hare International Airport
Frequent-flyer ProgramMileagePlus
AllianceStar Alliance
Destinations210 destinations of USA 120 international destinations
SubsidiariesChelsea Food Services, Covia LLC, Kion de Mexico, S.A. de C.V., MileagePlus, Inc., MileagePlus Holdings, LLC, United Aviation Fuels Corporation, United Cogen, Inc., United Vacations, Inc., United Ground Express, Inc.
Aircraft in service858 (Airbus A319-100, Airbus A320-200, Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 737-900ER, Boeing 737 MAX 8, Boeing 737 MAX 9, Boeing 757-200, Boeing 757-300, Boeing 767-300ER, Boeing 767-400ER, Boeing 777-200, Boeing 777-200ER, Boeing 777-300ER, Boeing 787-8, Boeing 787-9, Boeing 787-10)
Wi-Fi ProviderGogo, Panasonic, Thales, ViaSat
Phone Number1-800-864-8331 (1-800-UNITED-1)
EmailUnited News & Deals – UnitedAirlines@news.united.com MileagePlus Statement – MyMileagePlus@news.united.com MileagePlus Partner​ – MileagePlus_Partner@news.united.com​ MileagePlus Program​ – MileagePlus@news.united.com​ Flight status notifications – UnitedAirlines@united.com
Social MediaFacebook
United Airlines (UA)

United Airlines WiFi Availability & Details

United Airlines wifi service is provided by four wifi providers and they are Gogo, Pansonic, Thales, ViaSat. Each of them provides different coverage. So, to find out whether your flight has coverage, search for the aircraft type when reservation and compare with the information map given below. 

Note: As a passenger, you will get United WiFi℠ on all of the United Airlines mainline aircraft as well as two of their regional aircraft. 

Also, your flight aircraft and wifi coverage can be changed for a specific reason. Wifi coverage can vary on Boeing 757-200 and 757-300 aircraft as their internet coverage is provided by three different providers.

Related Read: Alaska_WiFi

Coverage Area And Aircraft List Of Each Four provider


Generally, Gogo provides Wifi Coverage on the mainland of the USA, some parts of Alaska & Canada(note-1). Gogo provides wifi service to the following aircraft: Embraer 170, Embraer 175, Bombardier CRJ-700, and CRJ-550.

Note-1: Wifi coverage availability may change due to government restrictions of different restricted areas.


Panasonic provides worldwide(note-2) coverage for united airlines flights. Panasonic provides wifi service to the following United airlines aircraft: Select Airbus 319, Airbus 320, select Boeing 757-200footnote3, select 757-300footnote3, 767-300ER, 767-400ER, 777-200, 777-200ER, 777-300ER, 787-8, 787-9 & 787-10.

Note-2: Wifi coverage availability may change due to government restrictions on certain areas and on polar routes. 

Note-3:Also wifi coverage will vary from aircraft to aircraft.


Thales provides wifi coverage to the US continental(note-4). Aircraft that uses wifi service of Thales includes: Boeing 737-700(note-5), 737-800(note-5), 737-900(note-5), 737-900ER(note-5) and select 757-300(note-6).

Note-4:Wifi coverage availability of these areas can be interrupted by government restrictions.

Note-5: 737 aircraft that fly to Micronesia and Guam won’t provide inflight WiFi service.

Note-6:For these aircraft internet coverage can vary.


ViaSat provides wifi coverage to US Continental, Canada, Mexico, Central America, Europe(Note-7) & The Caribbean. Following aircraft provide wifi service via ViaSat: Select Airbus 319, select Boeing 737-900, Boeing 757-200 with premium transcontinental service & 737 MAX 9.

Note-7:Wifi availability may change in this area due to polar routes & restrictions by the government. Also, flights of Alaska & Hawaii may face limited wifi or no wifi service issue.

United Airlines (UA) – WiFi Cost & Plans

United Airlines provides Wifi subscription service & based on duration and region you will be charged. Although you can buy only monthly & annual subscriptions. Daily Subscription is not available. Also, VOIP service and video call service are not available too. Price of the subscription is as follows:

RegionMonthly CostAnnual Cost
North America &  Central America$49 for 7,500 miles$539 for 80,000 miles
Global$69 for 10,500 miles$689 for 100,000 miles

If you select a yearly subscription plan then you can save up to $139.Till now one-time initiation fee is $0 which confirms you will have no extra cost for purchasing the subscriptions.

How To Connect To United WiFi?

To connect to United Airlines’ wifi service, you will have to use a Wi-Fi-enabled device. Also, your aircraft must provide Wi-Fi service. So before your flight make it sure that whether your flight aircraft provides inflight wifi service. You can get the information from the United Airlines official website or look for a Wi-Fi sign inside the aircraft. 

  • At first turn on your device’s flight mode and open the settings
  • From the settings turn on Wi-Fi under Wi-Fi and Network Settings.
  • From available wireless networks find and connect to “United_Wi-Fi.”
  • Open your device browser and it will automatically redirect you to United Airlines Wi-Fi portal. If not then manually visit to the homepage of United Wi-Fi: https://www.unitedwifi.com/ 
  • Purchase your desired plan and start enjoying your web browsing!

Inflight Device Charging Facility- United Airlines

United Airlines provide power outlets for charging its passenger’s devices. They provide these power outlets to some selected domestic and international aircraft. On these aircraft, you will find 110V power outlets under your seat and USB charging ports under your front seat screens.

Domestic Aircraft110V powerInternational Aircraft110V power
EMB175Premium seating only757-200All seats
A319Exit row forward767-300 2-cabinAll seats
A320Exit row forward767-300 3-cabinAll seats (installation in progress)
737-700Exit row forward767-400All seats
737-800Exit row forward777-200 2-cabinAll seats
737-900/737-900ERAll seats or exit row forward (depending on aircraft)777-200 3-cabinAll seats
757-200 premium transcontinental serviceAll seats777-300ERAll seats
757-300All seats787-8All seats
777-200All seats787-9All seats


Does The United Airlines Have WiFi Service?

Yes, they provide high-quality inflight wifi service.

Is The WiFi Service Of United Airlines Free?

No. The Wifi Service of United Airlines is paid.

How Many Devices Can I Connect To United WiFi?

You can use a maximum of one device to access the internet with one subscription. Although you can switch device connections. If you want to use internet service two devices at a time then you will have to buy a different subscription for two devices.

Is The UA Inflight WiFi Service Limited?

No. You can use their inflight wifi service as long as you are inside the flight.

Is There Any Chance Of Get A Daily SUbscription At United Airlines?

No. United does not provide wifi service based on daily subscriptions. But if you are a traveler of premium transcontinental service flight then you can buy a day pass in advance from their wifi provider Gogo and can save up to 60%.

How Fast Is United Wi-Fi?

United Airlines wifi service speed is around 500–600 Kbps for downloads and 300 kbps for uploads.

Can I Watch Netflix On United Airlines?

No, You can’t.

Can I Use MileagePlus To Purchase United Airlines Wifi?

Yes. You can use MileagePlus for purchasing any subscription for any aircraft except Gogo coverage flights.

What Types Of Devices Need To Use United Airlines Wifi?

United inflight wifi service will work fine with most smartphones, laptops, tablets etc. Their wifi supports AndroidTM, Apple®, BlackBerry, Nokia, Kindle, and Windows® OS platforms. For best output, they recommend you should use the following OS or browsers: Google Chrome, Internet Explorer 7+, Mozilla Firefox, Safari for Mac OS or iOS. For any type of wifi-related question visit this page of their wifi faq section.

How Will I Know That My Flight Has Wifi Service?

Check whether your flight has a wifi facility in the amenities section of your flight status page of the United Airlines website or in the united app, or in the departure gate’s information screen.

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