Malindo Air WiFi Connection Guide | OD WiFi

Last Updated on January 22, 2024 by AirwaysWiFiGuide Team

Batik Air Malaysia which was formerly known as Malindo Air is a Malaysian international airline. The airline was founded in 2012 and its headquarters is at Ara Damansara, Petaling Jaya, Selangor, Malaysia. This airline uses Kuala Lumpur International Airport(KUL) as its hub.

Weekly Batik Air Malaysia operates more than 800 flights to 57 routes in Malaysia and Asia And Australia. As of 2022 Batik Air Malaysia has a total of 17 passenger aircraft in service. As a part of their inflight services, Batik Air Malaysia provides Wi-Fi service on board for its passengers.

NameBatik Air Malaysia (formerly Malindo Air)
Founded2012, commenced operations in 2013
HubsKuala Lumpur International Airport(KUL)
Parent companySky One Investors Sdn Bhd & Lion Air Group
HeadquartersAra Damansara, Petaling Jaya, Selangor, Malaysia
WifiPaid Wi-Fi service available on board (SSID name “Malindo Wi-Fi”)
Malindo Air

Malindo Air – Inflight Wi-Fi Facility

For its passenger’s benefits, Malindo Air or Batik Air Malaysia provides an inflight paid Wi-Fi facility. The speed of the Wi-Fi is high and can be used even when your flight crosses over the ocean and other high places around the world.

By using the inflight Wi-Fi facility of this airline you can surf on social media, stream your favorite video-sharing websites, read magazines etc services. For using the Malindo Wi-Fi service you can use smart devices like laptops, notebooks, tablets, mobiles etc.

Malindo Air provides three various Wi-Fi data packages for its passengers. The package’s name and cost are as follows.

Social media lite30 MB3.95
1 hr planNone9.95
Full flight planNone15.95

In case you need any help related to the Malindo Wi-Fi then you can call their customer care number  (+603) 7841 5388 or email them at

How To Connect To Malindo Inflight WiFi

First, make sure you are using Wi-Fi enabled device.

  • Turn on your device to airplane mode and Turn on the Wi-Fi option from the Wi-Fi & Network setting.
  • From the available network option connect to “Malindo Air Wi-Fi”.
  • Open your device browser and it will take you to (if does not take automatically then go manually). Click on the connect now option from the Malindo Air Portal.
  • From the available Wi-Fi plan purchase your desired one by using a debit card or credit card.
  • Log in by using the user name and password and start enjoying Malindo Air inflight Wi-Fi service!


Does Malindo Air Provide Inflight Wi-Fi Service?

Yes, Malindo Air provides Wi-Fi service on board.

Do All The Malindo Air Aircraft Have Inflight Wi-Fi Facility?

No, currently Malindo air provides inflight Wi-Fi service to some selected aircraft.

What Kind Of Devices Are Allowed To Connect To Malindo Air Wi-Fi?

You can use any kind of smart device like smartphones, laptops, tablets, notebooks etc to connect to the Malindo Air Inflight Wi-Fi facility.

What Kind Of Services Can I Enjoy By Using Malindo Air Inflight Wi-Fi?

By using Malindo Air Inflight Wi-Fi you can enjoy sending and receiving emails, and surfing the websites and social media pages. However, high-quality video streaming is not allowed as well as video chats.

When Can I Connect To Malindo Air Inflight Wi-Fi?

After reaching 20000 feet altitude you can connect and enjoy the Malindo inflight Wi-Fi facility.

What Should I Do If I Face Any Problem Related To Malindo Inflight Wi-Fi Connection?

In case you face any problem connecting to Wi-Fi on board just try to re-login after a few minutes. Bad weather can interrupt the Wi-Fi connection so try to re-login when the weather is good. Also, you can contact Malindo Air customer care phone number at (+603) 7841 5388 or email at

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